Gather Knowledge of Problem

Texto en Español

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Question:

NASA once again wanted the seal task force team to soften the urgency of the O-ring problem. If the word leaked that there existed a major malfunction in the solid rocket booster, Congress would likely lose even more faith in the Shuttle program. No cold weather launches were scheduled for the near future. Should Boisjoly continue to listen to NASA and play down the importance of the problem? Which of the following are good things to do in this situation?

Answer: Gather knowledge of problem.

This does not apply. You understand the present problem: how to get help in solving the problems with all the booster seals in the face of instructions not to admit the difficulty in public.