Write Memos far up the Corporate Ladder

Texto en Español

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Question:

Morton Thiokol doesn't want to appear like a company with a flawed product, so they would prefer that Boisjoly play down the O-ring problem. While there have been a few cases of hot gas blow-by, almost twenty flights have flown successfully. Boisjoly has already written memos expressing his view of the seriousness of the joint problem. What can he do now?

Answer: Write memos far up the corporate ladder.

It sounds as though top management has already expressed themselves on this issue.