Representation and Misrepresentation: Tufte and the Morton Thiokol Engineers on the Challenger
Wade Robison, Roger Boisjoly, David
Hoeker and Stefan Young
First presented Wednesday, October 9,
1996. An updated version was published
January 2002 in Science and Engineering
Ethics.
Presented at the OEC International Conference on Ethics in
Engineering and Computer Science, March 1999
This lecture discusses and evaluates the charge made by
Edward Tufte, in his major work on visual representations,
Visual Explanations, that Morton-Thiokol engineers
were at fault for not using more convincing graphical
representations of the risk in arguing against the launch of
the ill-fated Challenger Space Shuttle.
It is prima facie unethical to hold people morally
responsible for what they did not do or could not reasonably be
expected to prevent. So, in judging ethically a person's
particular past act or omission, this condition requires
knowing:
- whether the person was competent and if so, if it is
relevant, to what degree
- whether the person acted voluntarily and if not, what
precluded or diminished the capacity to act voluntarily;
and
- what the person knew or believed, or should and could
have known or believed, about the issue a at hand.
Each of these queries raises often subtle conceptual issues,
the concepts involved being anything but clear, and even if we
had conceptual clarity, each requires the gathering of evidence
that is difficult to obtain and a parsing of it that can
readily go wrong through our own biases or misconceptions.
But whatever the difficulties each presents, the set forms a
triad for determining fault. Someone who knows everything about
a problem at hand, acts voluntarily, and yet does wrong is
judged incompetent. Someone who does wrong despite being
competent and knowing everything about the problem at hand is
presumed to have at least a diminished capacity to act
voluntarily. Someone who does wrong despite being competent and
acting voluntarily is presumed ignorant. Presuming that any two
conditions are satisfied when a mistake has occurred forces us
to look to the remaining condition as the source of the
problem.
But if we make a judgment of fault, we need to be sure of
our facts. It is wrong just to presume. Edward Tufte provides a
telling example of this sort of ethical failure in his judgment
in Visual Explanations aboutthe engineers at
Morton Thiokol the night before the Challenger
disaster.
The heart of Tufte's book, as one reviewer, Ray Duncan, puts
it, is a chapter entitled Visual and Statistical
Thinking...based on analyses of the London cholera
epidemic of 1854 and the Challenger disaster of
1986 (Duncan, 1). Tufte gives the former as a good example of
the representation of causal reasoning, the latter as a bad
example. As H. Allison puts it, in a review,
Tufte's close analysis demonstrates that the engineers had
the information they needed--that O-ring failure rates rose as
temperature declined--but didn't display it clearly. Seven
astronauts' lives could have been saved with a simple graph of
previous O-ring damage level against temperature (Allison, 2)
.
The necessity of perspicuous representation is seen most
clearly in such cases as the Challenger, Tufte
argues. The engineers at Morton Thiokol failed to display the
data clearly, he claims, and so the astronauts died.
Tufte's point is that the engineers' failure led to the
death of the astronauts. Had the engineers presented their data
clearly, he claims, Challenger would not have been
launched. We shall come to see that Tufte's analysis goes wrong
in three crucial ways.
- First, he fails to satisfy (c) above, not determining
what the engineers knew or believed, or should and could have
known or believed, about the issue at hand. He thus supposes
that they knew the temperatures at launch of all the shuttles
and, assuming they acted voluntarily, infers they were
incompetent. But they did not know the temperatures even
though they did try to obtain that information. Tufte has not
gotten the facts right even though the information was
available to him had he looked for it.
- Second, he thus misidentifies the effect the engineers
were concerned to prevent and so misunderstands thoroughly
the argument and evidence the engineers gave.
- Third, he provides a simple graph, a scatterplot, that he
thinks would have saved the astronauts' lives had the
engineers presented it. But the scatterplot is fatally flawed
by Tufte's own criteria. The vertical axis tracks the wrong
effect, and the horizontal axis cites temperatures not
available to the engineers and, in addition, mixes O-ring
temperatures and ambient air temperature as though the two
were the same.
But we cannot understand Tufte's mistakes and how the
engineers did reason until we understand the full power and
extent of Tufte's grave charge. For that we need to appreciate
Tufte's thesis that essential to understanding data is its
perspicuous representation. We shall then be in a position to
see how Tufte misrepresents the engineers' position and thus
the reasonableness--and the morality--of their
recommendation.
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A Brief
Background
The booster rockets used to launch the shuttles were
designed and manufactured at Morton Thiokol and consist of
segments which stack on each other. We can picture the problem
these stacking segments produced by supposing that we want to
create a tall coffee cup made of plastic cups designed with
indented narrow bottoms so that they fit into each other in a
tidy stack. If we imagine cutting the bottom out of three cups,
say, and stacking them on a whole cup, we would have a smooth
outer cylinder, but coffee poured into the cup would instantly
come out the sides. We can try to prevent leakage if we seal
the cups where they nestle into each other with, for example,
snugly fitting flexible rings, but each time we pour coffee or
lift the cup, the joints would be under pressure and prone to
leak. In a similar way, each segment of the rocket was seated
on the one beneath it and the joint sealed with two flexible
and snugly fitting O-rings made from Viton, a rubber-like
material. The O-ring closest to the rocket fuel is primary and
the other is secondary, for back-up.
The booster rockets create enormous pressure--1004 psi--and
the O-rings must seal to prevent the fuels hot gases from
blowing by the O-rings and so compromising the integrity of a
booster segment, putting the flight at risk. In the launch of
STS 15 (STS 51-C)in January 1985, the primary O-ring on two of
the joints had been compromised by fuel blowing by and eroding
them (Vaughan, 155). Only the secondary O-ring was left,
holding off disaster, and though it was not eroded, blow-by had
reached it. The flight was preceded by a 100-year cold, weather
we could expect in Florida only once every 100 years, and
although the temperature at launch was 66 °F, Roger
Boisjoly, an engineer at Morton Thiokol, suspected that cold
temperature might have affected the Viton, making the rings
less flexible and thus less likely to seal or seal quickly
enough to prevent blow-by. Calculations showed that the Viton
had only warmed up to 53°F at launch.
The night before the Challenger launch the
following January was to be extremely cold, perhaps as low as
18 ° Flame thrower 100-year cold--with temperature at
ignition in the range of 26° F to 29 °F. In a
teleconference the evening before the launch, the Morton
Thiokol engineers recommended that shuttles not be flown below
53 °F, the coldest known temperature to date of the O-rings
during launch--in a flight in which the O-rings came the
closest to complete failure and disaster.
What happened subsequently that evening is the subject of
much dispute, but any narrative will contain at least the
following:
The Morton Thiokol management accepted the recommendation of
their engineers not to launch Challenger and sent
that recommendation onto NASA.
NASA asked for a reconsideration of the recommendation.
The burden of proof seemed to shift. Morton Thiokol was to
prove that the Challenger was not flight-ready
apparently under the presumption that the flight would succeed
otherwise.
The managers at Morton Thiokol caucused among themselves and
approved the flight--despite their engineers' recommendation
and sometimes vehement opposition.
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Tufte's Representation
In the very making of the recommendation not to fly below 53
°F, the engineers tied together temperature and blow-by and
also, as Tufte puts it, a temperature trend. (Tufte, 49 )
O-ring failure rates rose as temperature declined (Allison).
But, Tufte goes onto argue, the engineers failed to relate
temperature with the compromising of the O-rings in any of the
13 charts prepared for making the decision to launch (Tufte,
45). There is thus, Tufte argues, a scandalous discrepancy
between the intellectual tasks at hand and the images created
to serve those tasks. As analytical graphics, the displays
failed to reveal a risk that was in fact present. As
presentation graphics, the displays failed to persuade
government officials that a cold-weather launch might be
dangerous. In designing those displays, the chart makers didn't
quite know what they were doing, and they were doing a lot of
it. (Tufte, 45)
Whatever the difficulties in organizational structure, group
think, or technical decision-making in the face of political
pressure...there was a clear and approximate cause: an
inability to assess the link between cool temperature and
O-ring damage on earlier flights (Tufte, 39, 40).
This inability is represented nicely, Tufte is saying, in
those 13 charts. Had the engineers been thinking clearly, and
known how to represent graphically what they were thinking in a
clear way, they would have provided a single chart, a
scatterplot that ordered the data, presenting all the flights,
including those in which there was no damage, in order by
temperature, the possible cause (Tufte, 49).When arguing
causally, variations in the cause must be explicitly
and measurably linked to variations in the effect
(Tufte, 52).When we do that for variations in temperature and
compromise to the O-rings, we obtain a scatterplot like this
(Tufte, 45):A purist might argue that any extrapolation from
the available data is undetermined, but with such an ascending
curve of compromise to the O-rings as the temperature decreases
from 65°F to 53°F, it would be difficult for an
objective observer to deny that a flight in the 26-29 °F
range would be decidedly risky. In other words, the
right presentation of the relevant data, Tufte is
arguing, would have revealed the risk in a way that was
undeniable and so persuaded NASA not to launch.
One finds astonishment in reviews of Tufte's work. How could
the engineers have been so confused as to make a recommendation
that related temperature to a compromise to the O-rings, but
not present data to show the relation? This astonishment is
natural given Tufte's analysis of what transpired the evening
before the Challenger launch. By his analysis, the
engineers' reasoning was intellectually flawed--The engineers
were guilty of an overriding intellectual failure (Tufte, 52).
They had the correct theory and they were thinking causally
(Tufte, 44), but they failed to relate variations in cause with
variations in effect despite claiming such a relationship
Their presentation was representationally scandalous. The
discrepancy between the intellectual tasks at hand and the
images created to serve those tasks was scandalous (Tufte, 45).
Though thinking causally, they 'were not displaying
causally (Tufte, 44).
And their behavior was thus, unethical; though there were
substantial pressures to get [the Challenger] off
the ground as quickly as possible...these pressures would not
have prevailed over credible evidence against the launch....Had
the correct scatterplot or data table been constructed, no one
would have dared to risk the Challenger in such
cold weather (Tufte, 52).The engineers' failure to represent
clearly the data was responsible for the
Challenger disaster and thus for the death of the
seven astronauts.
These are indeed grave charges, and all need examination.
But we must begin with the charge that the engineers were
guilty of an overriding intellectual failure. The scatterplot
Tufte provides properly relates cause and effect, covering both
those cases with damage and those with none. Since the
engineers would have presented such a chart had they been
thinking as clearly as Tufte, his argument goes, we need to ask
why Tufte thinks the engineers did not present such a
scatterplot. What mistakes in reasoning does he think they made
that led them to represent their data so poorly--and thus
cause, in some measure at least, the death of the
astronauts?
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Tufte's Take on the Engineers' Reasoning
Tufte's work on representation is marked by a deep insight.
As he puts it, "Clear and precise seeing becomes as one with
clear and precise thinking" (Tufte, 53). Putting the point
negatively makes it easier to understand his criticism of the
engineers. Poor representation mirrors poor reasoning and
encourages and sustains it. Once we go astray in our reasoning,
our visual representation not only confirms the bad reasoning
which it embodies, but compounds our problems by leading us
into further errors.
We can see how the charts the engineers used the night of
the teleconference both displayed poor reasoning and furthered
it, Tufte argues, by looking at what they do and fail to
do.
First, most failed to relate cause and effect or even
mention temperature and compromise to the O-rings. The very
first chart goes directly to the immediate threat to the
shuttle and displays information about the various kinds and
degrees of compromise to the O-rings, but has nothing about the
claimed cause, temperature (Tufte, 40). The next chart shows
how 'erosion in the primary O-ring interacts with its back-up,
the secondary O-ring,' but, again, the effect is not linked to
the claimed cause, temperature (Tufte, 41). These charts and
others are irrelevant, Tufte implies. Worse, because no chart
explicitly correlates cause and effect, the data just hangs
there, leaving us wondering about the cause of such damage, but
not knowing what to think. For all they tell a viewer, the
damage could be caused by anything, a design flaw, God's will,
what have you.
Second, no charts explicitly relate compromise of the
O-rings to temperature, but the charts that implicitly
correlate the two variables are misleading. 'Displays of
evidence, as Tufte claims, implicitly but powerfully define the
scope of the relevant, as presented data are selected from a
larger pool of material (Tufte, 43). The chart entitled
Blow By History defines the scope of what is
relevant by focusing on 'blow-by (not erosion) and temperature
for two launches, STS 15 [on January 24, 1985] and STS 22 [on
October 30, 1985] (Tufte, 43). Focusing on blow-by invited the
rhetorically devastating...comparison of STS 15 and STS 22
(Tufte, 42). The former flight at 53°F [STS 15] barely
survived with significant erosion of the primary and secondary
O-rings on both rockets as well as blow-by' while the 75°F
launch [STS 22] had no erosion and only blow-by (Tufte,
42).
Had the engineers focused on the more common erosion, Tufte
is arguing, STS 22 would not have been a counter-example to
their argument (Tufte, 42), but in fact they set themselves up
with a weak and misleading argument from analogy: STS 15 was
launched when the O-rings were 53°F. There was very
significant blow-by in STS 15. Therefore, no flights below
53°F should be permitted.
An argument relating what happens in a single instance to
other instances is inherently weak. It is even weaker when the
instance itself is problematic. It is a measure of how weak
such an is by its very nature--that a single counter-example is
as weighty as final evidence. So any flight above 53°F with
compromise to the O-rings serves to undermine the implicit
assumption of the conclusion, namely, that the rate and extent
of compromise to O-rings rose as temperature declined
(Allison,3). It is for that reason that STS 22 becomes a
devastating counter-example, given its launch at 75°F and
the blow-by that occurred. By Tufte's understanding of what the
engineers were thinking, their argument should read like this
if they put in all the data that focussing on blow-by made
relevant?
STS 15 was launched when the O-rings were 53°F. There
was very significant blow-by in STS15. STS 22 was launched with
the O-rings were 75°F. There was significant blow-by in STS
22. Therefore, no flights below 53°F should be permitted.
No wonder Tufte says that the engineers didn't quite know what
they were doing, and they were doing a lot of it. Displayed in
this way, the argument attributed to the engineers looks (and
is) pitiful indeed, and as one reads through Tufte's account,
one cannot help but wonder how the engineers could have
convinced themselves, let alone anyone else.
Their first mistake, Tufte is claiming, was to misidentify
the effect to which temperature ought to be related. The effect
is not blow-by, but erosion, he claims. If they had gotten the
effect right, he is arguing, at least their weak argument would
not have been subject to such a devastating counter-example.
For STS 22 had blow-by, but no erosion.
But that mistake was compounded by another, at least equally
fatal error, Tufte claims. What is conspicuously missing from
the charts the engineers presented and thus missing from the
argument the engineers mounted is any attempt to correlate what
their recommendation implies are causally related, namely,
damage and temperature. Missing, first, are 92% of the
temperature data, for 5 of the launches with erosion and 17
launches without erosion (Tufte, 43). Second, as the second
conjunct implies, missing as well was any information about the
launches without damage. We cannot begin to verify a claimed
causal relationship without considering what is true of the
supposed cause when the claimed effect is missing. As Tufte
rightly puts it, The flights without damage provide the
statistical leverage necessary to understand the effects of
temperature (Tufte, 44). Third, and worst, only seven charts
contained information about temperature and O-ring anomaly, but
no single chart contained data on both in relation to each
other(Tufte, 45; quoted from Lighthall, 65).
Had the engineers been thinking clearly, Tufte claims, they
would have attempted to show the relation for temperature and
compromise on all flights, and that attempt would have cued
them into the need for presenting both all the temperatures and
the different effects on the O-rings. They really needed only
one chart, the scatterplot. But their failure to think through
that they were arguing that the colder it gets, the more likely
O-ring compromise, led them into a failure of presentation that
had momentous consequences (Tufte, 45).
Tufte's claim is that the engineers were guilty of flawed
reasoning in two ways:
- They misidentified the effect they were trying to
prevent.
They were not thinking clearly enough, Tufte claims,
even to identify that it was erosion, not blow-by, that
should have been the focus of their concern.
- Having misidentified the effect, they proceeded to a
generalization (do not fly below 53°F) from one example
where both blow-by and erosion occurred.
They thus opened themselves up to STS 22's being a
devastating counter-example. How could they have recommended
not flying below 53°F on the basis of one instance when the
same problem they claimed they were trying to prevent--
blow-by--occurred at 75°F? Poor reasoning, indeed!
Their failure to provide a scatterplot resulted in the
Challenger's launch. So the engineers, thinking
unclearly and representationally incompetent, are ethically
responsible for the Challenger's failure and the
death of the astronauts. Or so Tufte tells it.
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What the Engineers were
Trying to Prove
Were the engineers so confused that they misidentified the
effect and so invited the rhetorically devastating--for those
opposed to the launch--comparison of STS 15 and STS 22? Tufte
claims that had the engineers not directed even their own
attention away from the more common erosion to blow-by, STS 22
would not have presented a weakness for their argument (Tufte,
42). As one engineer said that evening, We had blow-by on the
hottest motor [rocket] and on the coldest motor (quoted by
Tufte, 42). Yes, the other engineers should have responded, but
only on STS 15 did we have extensive erosion. They did not
because their own charts confirmed and encouraged their
mistaken concentration on blow-by--or so Tufte would have us
believe.
Tufte rightly says that representation defines the database
(Tufte, 43). It determines what is relevant and irrelevant to
making a decision. Tufte refers throughout to O-ring distress
and O-ring damage as the crucially relevant feature and begins
his analysis by stressing the failure to assess the link
between cool temperature and O-ring damage on earlier flights
(Tufte,40). His way of representing the object of concern is as
much definitive of the database he thinks relevant as the
engineers. He thus ignores blow-by and concentrates on O-ring
stress, or damage--a summarization, as he puts it, of the
various ways in which the O-rings were themselves harmed
(Tufte, 41).
An examination of STS 22 (on October 30, 1985) will help us
understand that Tufte is making a mistake here in concentrating
upon O-ring damage. When we look at the scatterplot chart Tufte
thinks the engineers should have provided, we find that the
index is marked O-ring damage and that STS 22 is given a 4 in
the order of magnitude, a score, if we may call it that, which
summarizes the damage to the primary and secondary O-rings in
the nozzle joint. But this score fails to reflect the kind of
problem STS 22 presented.
To understand its significance, we need to compare it with
STS 15. The latter was a red flag because that was the first
time we had actually penetrated a primary O-ring on a field
joint with hot gas, and we had a witness to that event because
the grease between the O-rings was blackened just like coal
(Boisjoly in Vaughan, 155). In STS 15, the primary O-ring was
penetrated completely, and the secondary O-ring was impinged,
though not eroded, with the hot gases leaving a residue of
burnt grease on it. The indication of blackened grease on STS
15 from hot combustion gas blow-by was 80 ° arc length on
one case joint and 110 ° arc length on another case joint.
By comparison, on STS 22, the blow-by indication was not a
homogeneous black, but a light gray color with a much smaller
arch length of 30 to 40 °. STS 22 was significant for two
reasons.
First, the differences in the amount and color of the grease
between STS 15 and STS 22 resulted from differences in the
magnitude of the blow-by. The darker the color, the greater the
amount of blow-by. Since STS22 was launched with an O-ring
temperature of 75°F and had experienced a small amount of
blow-by and STS 15 was launched with an O-ring temperature of
53°F and experienced a massive amount of blow-by- the
conclusion to draw was that the lower the temperature, the
greater the amount of hot gas blow-by and the closer the
booster joint gets to complete failure.
Second, the cause of the hot gas blow-by in STS 22 was that
the O-ring failed to seal momentarily due, it was reasoned, to
the faulty joint design. Tufte's chart is thus misleading in
that it fails to take into account the real magnitude of the
O-ring and joint damage characteristics. If we consider only
the erosion of the primary and secondary O-rings, as Tufte's
phrase "O-ring damage" suggests we should, the damage index
might be a 4. But the crucial feature of STS22 is that the
primary O-ring did not seal, subjecting the secondary O-ring to
erosion. The secondary O-ring was originally meant to be a
redundant ring, there only as a safety precaution. Now with hot
combustion gas blowing by the primary 0-ring, the secondary
O-ring is forced to act as a primary O-ring, and if it did not
seal or were eroded through, the results would be catastrophic.
Tufte's chart fails to score the changed status of the
secondary O-ring. But the engineers did take note of it and
were very concerned. Redundancy was lost.
By concentrating on O-ring damage, Tufte completely misses
the object of the engineer's concern, namely, that the O-rings
might not seal at all, allowing hot gases to burn through the
side of the rocket booster.
How could Tufte have be so confused? One reason is that he
apparently thinks blow-by is soot, or so his pairing of the
two--soot (blow-by)--would lead even a careful reader to assume
(Tufte, 42). But soot is not in itself damaging either to the
O-rings or to the success of a flight. So he thinks the
engineers focused not only on the wrong effect, but on an
effect that, he must think, has no impact on the safety of a
flight.
But Tufte has mistaken an effect of blow-by for blow-by.
Blow-by occurs when hot gases blow by an O-ring which
has failed to seal fully in time. When an O-ring does not seal
fully, a gap exists through which the hot gases of the rocket
can pass, burning off the grease on the O-ring and impinging on
the secondary O-ring, depositing there what is left of the
combustion and burned grease, namely, soot. The soot is a
causal effect of the hot gases blowing by an O-ring and heating
up the grease that coats them. So blow-by is not soot, and as
the engineers knew, it is potentially catastrophic.
Which would be more damaging to a flight--an O-ring being
eroded or an O-Ring not sealing? These are not mutually
exclusive problems, of course. If an O-ring does not seal, it
is subject to both impingement erosion and by pass erosion, and
the O-ring material gets removed...much, much faster (Boisjoly,
quoted in Vaughan, 155). And if an O-ring is eroded through,
then it does not matter whether it was sealed or not. But if an
O-ring is eroded, and not eroded through, then it was
sealed--and held. That it was only eroded is evidence that it
did seal and held. But if an O-ring does not seal at all? That
could be catastrophic--as catastrophic as an O-ring sealing and
then being eroded through. And if both the primary and
secondary O-rings failed to seal? That would be
catastrophic.
The soot on the secondary O-ring in STS 15 occurred because
the hot gases blew by the primary O-ring--which did not seal in
time. Boisjoly suspected that the cold temperature was causally
implicated in its not sealing in time, the O-rings having lost
resiliency because cold, and so he and the other engineers were
concerned that with even colder temperatures, neither O-ring
would seal and the hot gases would blow by both O-rings,
burning through the casing of the rocket booster and causing a
catastrophic failure. They believed that the O-rings could
withstand even severe erosion for the brief time they would be
subject to erosion if they did in fact seal. So the worry was
not that an O-ring would seal and then be burned through. The
worry was that the O-rings would become so inflexible in the
cold that they would not seal, and then it would not be their
erosion that would matter, but the hot ignition gases blowing
past them and compromising the casing itself and thus the
flight.
Tufte is correct in saying that STS 22 experienced not much
erosion, only blow-by, but blow-by was the main object of the
engineers' concern. If blow-by occurred at 75°F, then the
primary O-rings could not be depended upon to seal at 75°F,
and if a primary O-ring was not sealing at 75°F, then the
shuttles were at risk of catastrophic failure at what anyone
would consider a normal temperature. No wonder the engineers
were concerned about STS 22 and took it to be an essential part
of their database.
The engineers were not thinking the way Tufte thinks they
ought to have been thinking, and that was a good thing. They
would have misrepresented the problem they faced had they used
Tufte's scatterplot. The vertical axis on Tufte's scatterplot
is mapping the wrong data, making a database of the wrong
effect and directing attention away from what is relevant to
making a decision.
But misidentifying the effect is not the only mistake Tufte
has made the horizontal axis on his scatterplot is also wrong.
But to understand fully how Tufte has gone wrong and to come to
understand why the engineers made the recommendation they did
so that we can properly assess their reasoning, we need to
understand both the test and field databases the engineers had
about 'O-ring damage' and the background information they had
about what they did after the launch of STS 15 the previous
January.
Back to Top
The Engineers' Test
Database
The fixed tests--Tufte points out that the chart entitled
History of O-ring Temperatures contains four test motors that
never left the ground and so are not to the point (Tufte, 43).
They were, he says,
All fixed rockets ignited on horizontal test stands at
Thiokol, never undergoing the stress of a real flight. Thus
this evidence, though perhaps better than nothing (that's all
it's better than), is not directly relevant to evaluating the
dangers of a cold-weather launch (Tufte, 43).
It seems a common mistake to think that the tests of the
fixed motors were not relevant to evaluating the effectiveness
of the O-rings sealing under the stresses of a real
launch--whether in cold temperature or in warm. If one has that
thought, one must wonder why the tests were conducted. In fact,
however, the tests subjected the motors to more stresses than
they would ever experience in flight.
The booster segments are not rigid, but highly flexible,
settling out of round under their own weight, for instance,
when transported on their sides. Vertical and stacked, in
position for flight, the greatest stress comes from the hot
gases against the inside of the booster rocket and occurs only
in the first few seconds when the rocket is lifting off the
launch pad. Strapped down on their sides and fired, the rocket
bounces, subjecting the joints to additional stresses
continuously as long as the rocket fires. Fixed and fired, on
its side, the rocket will tend to become out of round, and its
elliptical shape affects the gap created between the joints,
rendering blow-by and erosion more likely. In addition, during
actual launch, the booster bending loads occur for seconds
while a fixed firing subjects the rockets to bending loads for
the entire two-minute burn. For these reasons, it was safe to
conclude that if a ground firing test was successful, the
boosters were qualified for flight.
It is an additional piece of evidence that the four tests
were held at temperatures between 47°F and 50°F. If the
fixed rockets were subject in tests to far more stress than the
rockets would get at launch, at colder temperatures than any
launch to date, and the O-rings held, as they did, the tests
seem far better than nothing for assessing whether the O-rings
work effectively. They provide evidence that even at
temperatures lower than 53°F, the O-rings hold.
The plate experiment--After STS 15, at the end of February
and beginning of March 1985, Arnie Thompson performed a simple
experiment to test O-ring resiliency indifferent temperatures.
An O-ring was placed in a flight size groove in a flat plate
and compressed...0.040 inches (1.02mm) with another flat plate.
After temperature conditioning of the assembly, the plates were
separated 0.030 inches (0.76mm) at a 2.0 inch per minute rate
to simulate a flight rate of approximately 3.2 inches (8.13cm)
per minute (slightly unconservative). (Boisjoly, 1)
What did the test show? There was no loss of contact at
100°F, but a loss of seal contact for 2.4 seconds at
75°F and in excess of 10 minutes at 50°F (Boisjoly, 1).
These tests showed that the O-rings were not capable of filling
the gap between the tang and the clevis created at launch
insufficient time even at 75°F. 2.4 seconds was more than
enough time for combustion gases to blow by the O-rings as they
attempted to seal.
Thus, long before Challenger, the engineers
knew both that the O-rings were not capable of sealing properly
even at what no one would consider a cold temperature and that
cold aggravated an already catastrophic problem.
A mixed bag--the military specification for Viton stated
that it could be used at a temperature as low as -50°F,
with the caution that verification is required in a specific
application. But Thompson's experimental verification showed
that Viton is not resilient enough even at 75°F to prevent
disaster. Yet the fixed tests at temperatures below 53°F
were successful, with the seals subject to far more stress, and
stresses of different sorts, for a much longer time, than they
would be in a launch. Perhaps the pressure of the hot gases
against the sides of the booster rocket worked to seal the
O-rings. In any event, whatever the cause of the successes and
failures, the test data regarding resiliency of the O-rings
presented the engineers with a mixed bag, determining no
definitive conclusion by itself about the use of Viton in
O-rings during an actual burn.
But we need to supplement the test data with the engineers
field data if we are to have a more accurate picture of the
epistemological position the engineers were in.
Back to Top
The Engineers'
Field Database
We need to sort out what the engineers knew independently of
the test data they had. One set of field data came through the
seven instances of blow-by and/or erosion on the shuttles
before the Challenger. It is important to
appreciate the difference between seeing now all the data about
the set of flights prior to the Challenger launch
and seeing the data about each launch as they occurred. The
engineers were in the midst of an unfolding process, and as
they responded to problems with the shuttles, what stood out to
them, and would stand out to any one engaged as they were, may
well differ from what would stand out to us now with all the
data at hand.
An Historical Narrative
The first problem involving the O-rings occurred in the
second launch, STS 2. There was erosion of 0.053" of the
primary O-ring in the right SRB's aft field joint (Vaughan,
121). Blow holes had formed in the putty when air trapped in
the joint was compressed during joint assembly, and hot gases
blew through the weak spots. But that occurred in only one of
the 16 O-rings on the two boosters, and the conclusion was that
the erosion was caused by a deficiency in the putty in only
that location, unrelated to the O-rings (Vaughan, 121).
Nine successful launches followed, and then, on August 30,
1984, blow-by occurred in the nozzle joint of STS 12, with
erosion on two primary O-rings and soot behind a primary ring.
The soot behind the first O-ring was an indication that hot
gases had penetrated behind that ring and put the secondary
O-ring at risk, but that there was only a small amount of soot
proved that the period during which hot gases passed the
primary was short, verifying calculations that penetration by
hot gases was a self-limiting phenomenon (Vaughan, 143).
The O-rings are tested before flight to determine whether
they are properly sealed. The test requires putting air under
pressure between the primary and secondary O-rings. That
pressure ensures that the secondary O-ring is in place because
it pushes that O-ring against the outer walls of its retaining
groove, but if the pressure were high enough, it could push the
primary O-ring away from its retaining groove sealing position.
The tests up to and including STS 12 were made at 50 psi, but
Leon Ray of NASA asked himself whether the putty might hold at
that pressure. If so, the pressure would not be testing whether
the O-rings were incapable of sealing because contaminated in
some way. The air might get past a primary O-ring, proving that
it was not properly sealed, but be held back by the putty so
that those doing the tests would not know that the O-ring was
not sealed.
A series of pressure tests down to 40°F indicated a
problem with using only 50 psi, and so the leak check pressure
was changed to 200 psi to ensure that the putty did not mask an
O-rings not being sealed. Two successful launches followed
before blow-by reached the secondary O-ring in STS 15 in the
100-year-cold in January 1985.
But the engineers had anticipated that a 200 psi check would
push the primary O-ring out of its groove and so increase the
likelihood of blow-by and erosion. Because they also thought
that any blow-by of the primary O-ring was self-limiting, they
judged this a tolerable risk and so took no corrective action
after STS 15. But then came a flight in April (STS 17) which
saw the...most extensive blow-by on a primary O-ring to date
(Vaughan, 162). Erosion was 0.068 and so was outside the
experience base of STS 2. But it was on a nozzle joint, and
that design was different from the field joint design because
it had a very safe secondary O-ring. It was a face seal between
two metal surfaces clamped together with 100 1 1/8" diameter
bolts. Yet the blow-by should not have occurred.
The testing pressure was decreased to 100 psi. Tests had
been done showing that the putty could withstand up to 150 psi
so that any test at that pressure or lower could mask the
failure of an O-ring to seat. The engineers at Morton Thiokol
and NASA recommended 200 psi. But NASA managers with the
support of Morton Thiokol managers selected 100 psi as the leak
test value.
Then came STS 22. At 75°F, the nozzle joint primary
O-ring burned completely through with erosion of 0.171,
exceeding both the experience base and the safety margin
(Vaughan, 163). Because .09 is the maximum erosion that can
occur if the primary O-ring seals, the judgment was that the
nozzle joint's primary O-ring had never been in proper
position to seal(Vaughan, 164). Some quality flaw in the
installation--a hair or a piece of lint could do it--had
occurred, and the 100 psi nozzle leak check had not detected
that the ring was not in proper sealing position (Vaughan,
165). The pressure check was returned to 200-psi and remained
there for all subsequent flights, including
Challenger.
Arnie Thompson suggested thicker shim sand larger-diameter
O-rings, but only the shims were added (yet see Vaughan, 179).
There followed four successful launches before troubles again
surfaced.
The launch on October 30, 1985 found soot behind two primary
O-rings. Then, after one more success, the launch of Colombia
on January 12, 1986 produced erosion at three joints. But that
erosion was within the experience base and not unexpected given
the increase in the pressure check to 200 psi (Vaughan,
285).
A summary of the history
Seven troublesome launches occurred before
Challenger -- STS 2 (11.12.81), 12 (8.30.84),
15(1.24.85), 16 (4.12.85), 17 (4.29.85), 22 (10.30.85) and 24
(2.12.86). STS2 and STS 17 had causes unrelated to the
composition of the O-rings. In the five other cases, what the
history of incidents suggests is what the engineers in fact
did. Each time a joint exhibited a problem found at disassembly
after a flight, the problem was studied and assessed in
preparation for the next flight. They looked each time for a
cause for an effect, and they were successful with their fix.
The problem either disappeared (as it did after STS 2) or a new
problem appeared which was not unexpected given the fix.
At only one point in the history is temperature ever
considered a possible issue. Until STS 15, none of the damage
exceeded the 0.053" found after STS 2, and so flights were
occurring within the field database created by STS 2. That more
hot gases blew by the primary O-ring in STS 15 was a surprise,
and Boisjoly suspected that the subsequent erosion was outside
the parameter set by STS 2 because the cold weather affected
the resiliency of the O-ring.
Lessons from the history
The troublesome effects the engineers saw in the history of
shuttle flights seemed random--in two different ways. First,
different joints were involved. Sometimes the problem occurred
in a forward joint, sometimes in a center joint, sometimes in
an aft joint, and sometimes in the nozzle joint. Second,
different positions on each joint were involved. No one
location of the joint cross section was singled out by the
troublesome flights.
The most likely cause of the problems, if there were a
common cause, would seemingly have to be something that could
vary as the problems varied. A suspect whose potential for
failures could match the randomness of the effects was the
putty, with its variable behavior. If the putty failed at any
one point, all the internal pressure would be concentrated at
that one point rather than being evenly distributed around the
inside perimeter of the rocket. Indeed, at one time it was
suggested that the putty be removed to ensure the equalization
of the pressure from the burn.
Putty formulations had changed during the flights due to the
EPA's banning asbestos from the original putty. Replacements
were found, but it was clear that all of them bordered on being
unusable in a normal ground environment. For instance, putty in
the high humidity at Cape Kennedy needed to be placed in
freezers and removed only just prior to use because otherwise
it would become too soft and sticky to put in place. When used
in Utah, however, with its low humidity, no such precautions
were necessary. In any event, it was unclear, for instance,
whether the putty varied from batch to batch, whether the lay
up from flight to flight varied, or whether the temperature or
humidity affected the putty on a flight.
The engineers requested testing of the putty, but none was
ever approved. The lesson is that the engineers and the rest of
us are ignorant as to whether the blow-by and erosion were the
result of the increase to 200 psi or whether the putty was the
culprit or whether a combination of the two was the a use or
whether some other factor was the crucial variable.
Back to Top
The
Engineers' Epistemic Position
We have been examining the epistemic position of the
engineers to determine what they knew or believed, or should
and could have known or believed, about the shuttle problems.
We need to add to the mix of problems that another striking
feature of the history is the crescendo of problems that
suddenly surfaced. From the first flight in 1981 until the end
of 1984, two flights had difficulties, and as the subsequent
history of successful flights indicated, both times the problem
was explained and resolved. Then came the 100-year cold of
January 1985, and within a year, there were four more
troublesome flights. So the engineers found themselves in the
following position in the summer of 1985: They knew that there
were potentially catastrophic. They did not know the cause of
the problems.
Given this, they did what they were professionally and
ethically obligated to do:
- They informed those in authority--After the problems with
STS 15 in January 1985 and the two flights in April, the
engineers were rightly concerned, and on July 31, 1985, Roger
Boisjoly sent a memo to the Vice President of Engineering at
Morton Thiokol pointing out that if the blow-by problem of
STS 17 were repeated in a field joint, [the result would be a
catastrophe of the highest order--loss of human life
(Boisjoly, 4). And during the July/August time period, NASA
headquarters asked MortonThiokol
to prepare and present a summary of problems with all
the booster seals on August 19, 1985. This was
done....(Boisjoly, 4).
NASA's judgment was that despite the problems, flights
would continue while a redesign was in progress. The
problems were judged not so severe as to require the
two-year delay in flights that would occur were they to
wait for a new design to be ready.
NASA was thus aware of the difficulties with the shuttle
design, and the engineers knew that NASA and all the other
interested parties, including the managers at Morton
Thiokol, knew there were problems. So when the engineers
gathered together their charts to make their recommendation
the night before the Challenger launch, they
went into the room to remind everyone in the chain of
command what everyone already knew. The charts were not new
to anyone, and the information in them and the implications
of that information were not news.
It is important to note another implication for when we
consider the engineers' reasoning for their recommendation
the night before the Challenger launch. NASA's
decision in August to continue the flights, despite its now
knowing there were potentially catastrophic problems and no
known cause, made futile the engineers later recommending
that no further shuttle launches should occur at any
temperature.
- They tried to determine the cause--ignorant of the cause,
and trying not to overlook any possibility, Roger Boisjoly
compiled a list of data in September 1985 that the engineers
thought they needed to try to get a fix on what variables
were relevant to the effects they were observing. They were
ignorant of a great deal that had not previously been thought
relevant. In particular, they did not know any more about
temperatures at launch than Tufte remarks on--that the
O-rings on STS 15 were calculated to be 53°F and that the
ambient air temperature for 61-A was 75°F (Tufte, 44).
These two pieces of data were in the charts the engineers
presented at the teleconference.
Tufte never says that the engineers had the temperature data
at hand, but his saying that they should have presented the
scatterplot he give implies that they could have presented it,
that is, that they had that data. And, as we have seen, that is
a natural way to read him. In describing his work, one writer
says that Tufte goes through the charts [with heartbreaking
thoroughness and demonstrates how one simple graph of the data
they had at hand--information about the failure of the
booster rockets O-rings at various temperatures--would have
alerted them to the dangers they faced (Martin, our italics,
276). But, in fact, to repeat, they did not have that
data--though not for want of trying.
Temperature was not thought to be a relevant variable, and
it certainly did not seem to be a relevant variable given the
norm in Florida. Boisjoly's suspicions regarding the effect of
cold on the O-rings in the flight in January 1985 changed its
status so that it became a relevant variable. But it had not
been collected as a matter of course and so was not readily
available. In addition, finding out the ambient air temperature
at time of launch is not the same as determining the
temperature of the O-rings at that time.
In the experiment where an O-ring was placed in a groove on
one steel plate and compressed by another, there had to be
temperature conditioning of the assembly (Boisjoly, 1). That
is, the engineers had to be sure that all the components were
at the chosen temperature for the test. Were an O-ring taken
from storage and put immediately to a test at 100°F, we
would not obtain accurate information about the resiliency of
the O-rings at 100°F. Just so, if we have the ambient air
temperature at the time of launch, we shall still need to
calculate the temperature of the O-ring. That is what the
engineers had to do for STS 15. The shuttle had been sitting
out in temperatures below 50°F for some days, and the
calculation was that the O-ring was 53°F when the ambient
air temperature at launch was 67°F. The O-ring temperature
of STS 22 was later calculated to be 75°F when the ambient
air temperature was 78°F (Boisjoly, Figure 8, 6). So even
if the engineers had the data about ambient air temperatures,
they would have needed more data to calculate with an
acceptable degree of probability the temperature of the
O-rings. How long was the shuttle on its pad? What were the
variations in temperature during that time? How great was the
variation? How long was the temperature at this degree, how
long at that? And so on. Calculating the O-ring temperature for
each flight would have been demanding of time and energy--and
not a worthwhile expenditure of a valuable resource, time, when
the variable was not thought relevant.
The data necessary for a calculation of O-ring temperatures
was thus not collected all along during the shuttle history.
And when Boisjoly asked for that data in September, along with
much other data, any one of which might have been the crucial
missing piece to explain the anomalous cause, it was not
supplied. In fact, the engineers received none of the data they
requested.
So, to summarize, the engineers did what they were
professionally and ethically obligated to do. (1) They informed
those in authority, and (2) they tried to determine the cause.
Arnie Thompson's steel plate experiment was part of the effort
to determine the cause, and his suggestions to add shims and
increase the diameter of the O-rings were part what they did to
make the best they could of a bad situation. (3) So they did
what they could to mitigate the problem given NASA's decision
to continue the flights despite their knowing of the danger of
catastrophic failure.
Back to Top
The Engineers'
Reasoning
It is always with trepidation that one should try to
reconstruct how it is that a decision was made, particularly
when the decision is a joint decision of different individuals
who may have had different understandings and intentions, when
the decision was conveyed under hectic conditions and when
those making the decision were not called upon to justify it
until long after it was made. But the engineers' epistemic
position at the teleconference gives us a clue to their
reasoning.
First, the blow-by on STS 22 was a crucial piece of field
confirmation of Arnie Thompson's plate experiment, and the
differences in the amount and color of the soot in STS 22 and
STS 15 was evidence that the colder it got the less resilient
the O-rings, another piece of field confirmation of the plate
experiment. It does not take a rocket scientist to fear a line
of increasing blow-by from75°F to 53°F to 29°F and
thus an increasing risk of catastrophic failure. The argument
here is not an argument from analogy, using a single
problematic case as its basis, but an inductive inference based
on a correlation between increasing blow-by at lower
temperatures and a theory about what was wrong.
This argument is not in and of itself very strong. Two
instances of a correlation do not generally provide powerful
grounds for an inference. On formal grounds, that is, no one
ought to accept the conclusion that blow-by will increase at
29°F. But in conditions of uncertainty and risk engineers
operate with a decision-procedure that the rational choice is
to avoid unusual risk. Using that decision-procedure, the
argument is far more powerful. There seems to be increasing
blow-by as temperatures drop, something witnessed in the
flights of STS22 and 15 at 75°F and 53°F, and that
increased blow-by is consistent with what was discovered in the
plate experiments. Both experience and experiments suggest that
if we are to be risk-averse, then we ought not to recommend
launching a shuttle at a colder temperature, particularly at a
temperature so much colder than 53°F as the 29°F
projected for Challenger at launch.
But, second, the engineers knew that they did not know that
decreased temperature was correlated with greater blow-by. They
could at most infer the likelihood of an increased risk. But
they were arguing with full knowledge that the design was
flawed and with known ignorance--known to NASA and the Morton
Thiokol managers as well as to them--of the complete causes of
the blow-by. Without clarity about the causes of the blow-by
and subsequent compromise to the O-rings and the flight, but
knowing that at 53°F they had more significant damage than
at 75°F, they saw what should seem to be obvious to anyone
that evening. There is a huge jump between a flight at 53°
and one at 29° and so an increased unusual risk (see Chart,
Tufte, 43)
Third, this ignorance of the cause of the problem play
another role in the engineers' reasoning. It is always at a
risk that we attribute a single view to a group of individuals,
and it is even more risky when the view is never fully
articulated and put to paper. But hovering in the background
during the teleconference seems to be the engineers belief that
no shuttles should be launched until the problem was found and
fixed. If blow-by occurred at 75°F, then it could seemingly
occur at any temperature, and the secondary O-ring becomes
primary. That is unacceptable. But the engineers had made this
argument to NASA in August and lost. So they were
precluded--because it was useless--to make it again now.
So they recommended that there be no launch outside their
field database. As Tufte puts it, in a line which sums up the
general premise from which the engineers were arguing, though
Tufte does not recognize that.
This launch was completely outside the engineering database
accumulated in 24 previous flights (Tufte, 45).
Engineers distinguish carefully between test data and field
data--experimental evidence and experiential evidence. They are
cognizant, as Tufte rightly implies they should be, that what
is shown interests may not hold under real conditions. So
though they knew that the tests in Utah showed that the O-rings
had held without blow-by or erosion under cold down to
48°F, they also knew that these were experiments. What
their experience showed was that at 53°F they had
significant blow-by--enough to cause massive damage to the
primary O-ring and impinge on the secondary O-ring.
One premise of their decision-procedure is that experience
trumps experiments and the only experience they had of sending
off a shuttle at a low temperature--for STS 15, where the
ambient air was 66°F, but the O-ring temperature was
calculated to be at 53°F --resulted in blow-by reaching the
secondary O-ring. They had done no experiments of what would
happen when the temperature was in the high twenties or low
thirties, and so the question arises. What ought one to do when
there are no experiments or experience one way or the other
regarding a particular instance of a phenomenon, cold, that may
be relevant to flight safety, but when we do have experience
that some degree of the phenomenon is a source of
incidents?
The answer ought to be as obvious as Tufte thinks the answer
from his scatterplot to be. A launch at the expected
temperature of 29°F is so far outside the field database
that anyone with sense, averse to risk, would not launch the
Challenger. And, indeed, the managers at Morton
Thiokol were convinced until NASA asked for proof that
Challenger was not flight-ready. The engineers'
job was to make a recommendation about whether it was safe to
launch, not to prove that it was not safe to launch. By
shifting the burden of proof, NASA was shifting from a decision
procedure that was risk averse to one congenial to high fliers,
willing to take a risk, even if the results might be
catastrophic, unless it could be proven that what created the
risk would in fact occur.
One might still wonder why the engineers did not correlate
temperature and blow-by when their very recommendation--not to
fly below 53°F --tied together risk and temperature. But
even if they had the relevant data, they would not have tried
to construct a scatterplot for temperature and incidents
because it would never have occurred to them that they needed
one or that one would be helpful. They would have had a
scatterplot' with four pieces of data--the differing amounts of
blow-by at 75°F and 53°F. One does not need a
scatterplot to make the point that it is risky to fly at
29°F given what had happened at 75°F and 53°F, and,
in any event, given that they were not sure that they knew the
cause of the blow-by problem, their basic premise was that
Challenger would be flying beyond their database.
That evening, regarding the Challenger launch, the
relevant feature that was outside their database was
temperature, and so, quite reasonably, their recommendation
reflected the problems of flying at a temperature outside their
database--particularly one so much colder than any previous
flight.
Back to Top
Tufte's
Misrepresentation
Tufte's concern is with the visual representation of data,
but, obviously, we can also represent through a narrative.
Historians do it. Journalists do it. We all do it--including
Tufte. And just as there are criteria for graphic
representations, criteria that Tufte nicely lays out in his
works, there are criteria for narrative representations,
criteria that can vary depending upon what it is we are
representing.
In representing historical events in which the actions (and
omissions) of historical personages are the focal point, for
instance, we try to take on their point of view--their place in
time and in space--as best we can. It would be an odd kind of
history indeed which faulted Caesar for not foreseeing his
death at the hands of Brutus or queried why, given what was
going to happen, Robert E. Lee ordered Pickett's charge at
Gettysburg. Such criticisms come from taking our point of view,
assuming that those historical personages were somehow privy to
our understanding of the results of their acts. The minimal
condition required of us in writing of historical personages is
that we restrict our database to what was, or ought to have
been, available to those who were deciding what to do. We may
still find fault with what they did. Robert E. Lee's order a
Gettysburg seems misconceived even given what we know.
Tufte has said that he is not interested in history:
...I'm not particularly interested in who did what first,
or development. Because it is one damned thing after another.
It's unconceivable (Computer Literacy Bookshops
Interview).
Tufte's judgment of what the engineers should have done the
night before the launch requires an historical appreciation of
where they found themselves. It was one damned thing after
another and the frustrating part for the engineers is that they
lacked the data--despite having asked and even pleaded for
it--to back up their collective sense that the flight should
not be launched at such a temperature. Tufte presumed wrongly
that the engineers had full information. He presumed rightly
that they acted voluntarily in making their presentation. So,
given the conditions for judging ethically whether a person is
morally responsible, he inferred from these two presumptions
that they were incompetent. But Tufte has taken, as it were, a
God's eye view of the data, faulting the engineers for
providing only a few temperature data points and not connecting
those up with the known effect properly. God is timeless. We
are historical beings, and so we make decisions that reflect
the data we have. We can do a good job of that or a bad job,
and we can fail to have data we should have and could have, but
it is ethically wrong to upbraid us for not making a decision
not even God could have made if God were restricted to the only
evidence we can obtain.
Those few data points were all the engineers had--despite
their best efforts to get more. And they did not connect up
those data points with temperature because they only suspected
but did not know that cold and O-ring compromise were causally
related and, as we have said, were not arguing that they were.
So Tufte has thoroughly misrepresented the engineers' position.
With the data available to them, and with NASA knowing as well
as they that the design was flawed and that temperature might
be a causal factor, they argued that they ought not to fly so
far out of the field database. Tufte was right in ignoring the
test data, but for the wrong reason. The engineers were trying
to stick to the firmest evidence they had--the field
database?
But data is not all that counts. As Tufte argues well, one
can have the most powerful position possible for something and
fail completely to convince anyone of it with a poor
presentation. The presentation of the data and the arguments
that inform it are crucial.
Tufte's scatterplot well represents the data he presents,
but he has the wrong data. The scatterplot is preceded in his
text by the following table.
The temperatures listed are marked Temperature in °F,
with no indication of what they are temperatures of (Tufte,
44). Tufte does not indicate on this chart whether these are
the ambient air temperatures or the temperatures of the O-rings
, but in referring to a chart the engineers presented entitled,
history of O-ring temperatures, which follows: he says,
While it was true that the blow-by on SRM 15 was on
a cool day, the blow-by on SRM 22 was on a warm day at a
temperature of 75° (temperature chart [referring to the
above chart], second column from the right)
(Tufte,42).
His assumption seems to be that the ambient air temperature
and the temperature of the O-rings are the same--despite the
engineers' chart indicating differences between the two. If
Tufte is not making that mistake, it would be hard to explain
either the scatterplot or his remarks on the table replicated
above that precedes it. For both list temperature as one
variable. The scatterplot refers to it as Temperature (°F)
of field joints at time of launch, but the chart the engineers
provided distinguishes between the ambient air temperature (the
third column) and the temperature of the O-rings (the fourth
column), giving known and calculated figures for STS 15 and 22
and predicted and projected figures for Challenger
the next morning. If we compare the scatterplot with the chart,
we can see that while two of the temperatures Tufte provides
are of the O-rings at the time of launch, the other
temperatures are of the ambient air at time of launch. Tufte
has mixed apples and oranges--no way, as he himself would
emphatically agree, to represent the data perspicuously.
So even if the engineers had the data in hand and had used a
scatterplot, they would not have used the one Tufte provides.
Tufte's has both coordinates wrong. The vertical axis should be
blow-by, not O-ring damage and the horizontal axis should be
O-ring temperature, not a mixture of O-ring temperature and
ambient air temperature. It is Tufte here who does not quite
know what [he] is doing, and [is] doing a lot of it (paraphrase
of Tufte, 45).
Back to Top
Moral
Responsibility
Were the engineers morally responsible for the
Challenger disaster? If they had been Gods, with
all the data readily at hand, we could be held no more
responsible than NASA. But even that is to concede too
much.
They lacked the power to halt the flights, and they
exercised the only powers they had and did so in a timely
manner. They brought the problem to NASA's attention. If we are
going to make a moral judgment that they were wrong, we need,
first, to keep in mind that they knew there was a problem and
that they informed those in authority.
Second, we need to keep in mind that someone who makes a
judgment based on lack of information is prima facie not
morally responsible if there was a good-faith effort to obtain
that information. And there was.
Third, we need to keep in mind that someone who tries to
rectify the situation that may be causing the problem is less
responsible than someone who ignores the problem, and the
engineers did what they could given the cards they were dealt.
They tried to gather more information to get a definite fix on
the problem and, for instance, added shims as Arnie Thompson
suggested.
And, fourth, we need to remember that they succeeded in
convincing their managers--if only because they had a
collective sense that a launch should not occur and they were,
after all, the best positioned in the world to make such a
judgment. They failed only because NASA refused to accept their
recommendation and the managers at Moron Thiokol used and
overturned their recommendation. This is not to say that their
presentation was not flawed or that even if conceptually
correct, could not have been better done. It is to say that
they should not bear the moral fault for a flight they had
recommended against when they should have, and under normal
circumstances would have, seen their recommendation upheld.
Does Tufte bear moral responsibility for falsely accusing
the engineers of an overriding intellectual failure (Tufte,
52)? For falsely accusing them of a scandalous discrepancy
between the intellectual tasks at hand and the images created
to serve those tasks (Tufte, 45)? For falsely accusing them of
failing to save the lives of the astronauts by producing a
scatterplot so clear that no one would have dared to risk the
Challenger in such cold weather (Tufte, 52).
It would, of course, be wrong for us to criticize Tufte had
he tried to obtain the information about what the engineers
knew but could not obtain it for reasons beyond his control.
But, as we have noted, all the information we have cited was
available to Tufte had he sought it. We are not attributing to
him responsibility for information he could not have known.
Perspicuous representation is an ideal to strive for, but
Tufte has dramatically failed to achieve it himself in
critiquing the Morton-Thiokol engineers. His narrative and
scatterplot do his own thesis a disservice. It is not
competent, and is morally wrong, to design a criticism that so
badly misrepresents the position of those one is critiquing and
so badly fails to capture the problem they were facing. The
harm is magnified by the popularity of Tufte's work, by its
adoption by schools of business, by his giving seminars to
various professional groups and corporations on representation,
and, when he does so, holding the Challenger case
up as a paradigmatic example of what can go wrong when not
achieving what he argues is the ideal. Any moral judgment of
Tufte should be modified accordingly.
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References
- Allison, Nicholas H., "Design You Can Count On", review
on Amazon's webpage.
- Boisjoly, Roger, Ethical Decisions- Morton Thiokol and the
Space Shuttle Challenger Disaster, ASME
Proceedings (December 13-18, 1987).
- Computer Literacy Bookshops at Interviews with Edward R. Tufte, 1994 and 1997
www.ercb.com.
- Duncan, Ray, Absolute Power on Dr. Dobb's Electronic Review of Computer
Bookswww.ercb.com.
- Lighthall, Frederick, "Launching the Space Shuttle
Challenger: Disciplinary Deficiencies in the Analysis of
Engineering Data", IEEE Transactions on Engineering
Management, 38 (February 1991).
- Martin, Michael H., "The Man Who Makes Sense of Numbers",
Fortune (October 27, 1997), 273-276.
- Tufte, Edward R., Visual Explanations: Images and
Quantities, Evidence and Narrative (Cheshire,
Connecticut: Graphics Press, 1997).
- Vaughan, Diane, The Challenger Launch
Decision (Chicago: The University of Chicago Press,
1996).
Since this Conference in
1999, there is an updated version of the essay, which can be
found in Science and Engineering Ethics,
Representation and Misrepresentation: Tufte and the Morton
Thiokol Engineers on the Challenger, Wade Robison,
Roger Boisjoly, David Hoeker, Stefan Young (Jan 2002) Volume
#8, Issue #1, pp 59-81; and on-line at Opragen
Publications.
Cite this page:
"Representation and Misrepresentation: Tufte and the Morton Thiokol Engineers on the Challenger"
Online Ethics Center for Engineering
8/29/2006
National Academy of Engineering
Accessed: Thursday, February 09, 2012
<www.onlineethics.org/Topics/ProfPractice/Exemplars/BehavingWell/RB-intro/RepMisrep.aspx>