A Complaint of Retribution for Following Procedures: Answer D
A quality inspector alleges she is suffering retribution
because she follows established procedures in documenting all
defective hardware and not permitting "hand-backs." As head of
Quality, what are your views?
Answer D: "The policy states all will be documented--and
that means all."
Lockheed Martin's Comment: 10 points
The quality process strives for perfection, 100 percent of
the time. The integrity of the process demands reporting
whenever it falls short of that goal.
Cite this page:
"A Complaint of Retribution for Following Procedures: Answer D"
Online Ethics Center for Engineering
6/20/2006
National Academy of Engineering
Accessed: Tuesday, May 22, 2012
<www.onlineethics.org/Resources/Cases/Case82/Answer82D.aspx>